Shipping & Return Policy

Delivery Time: Orders are processed within 1-2 business days and typically delivered within 3-7 business days across Pakistan. Delivery times may vary depending on your location or unforeseen circumstances. Shipping Charges: A flat shipping fee of PKR 250 applies to all orders, regardless of size or location. Order Tracking: Once your order is shipped, a tracking number will be shared via email or SMS so you can monitor your delivery. Delivery Areas: We deliver to all major cities and towns across Pakistan. Return Policy Eligibility for Returns: Returns are accepted within 7 days of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase. Non-Returnable Items: Items damaged due to misuse, missing parts, or those not in their original condition cannot be returned. How to Request a Return: Contact our support team at info@kidstoys.com.pk or call us at 0316-6790986. Provide your order details and the reason for the return. Refunds: Refunds are processed within 7 business days after the returned product is inspected. Refunds will be issued to the original payment method or as store credit. Exchange Policy: Exchanges are allowed based on product availability. Contact us to confirm stock before requesting an exchange. Contact Us For any queries regarding shipping or returns, please reach out to us: Phone: 0316-6790986 Email: info@kidstoys.com.pk Address: 13 Fan Road, Lahore We’re here to help make your experience with KidsToys.pk enjoyable and stress-free!
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Return Policy :

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Order Status And Tracking :

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